Psychology for Everyone

Which is a helpful way to support someone struggling?

From the book – Chapter 17: Helping a Family Member

The right answer

"I'm here for you. How can I help?"

Five steps to help someone in distress

Five simple steps can guide you when someone you know is struggling:

Figure 17.1 Five steps to help someone in distress.

Step What to do
Reach out and check for danger Start a conversation; check for suicidal thoughts or danger
Listen without judging Hear them out with respect
Offer comfort and clear information Reassure, share information about the condition and treatment
Help them reach a professional Suggest a doctor or counsellor; offer to help book or attend
Build other support around them Family, friends, peer groups, self-help, healthy routines

Read the full chapter – Chapter 17: Helping a Family Member

Stories from real life

  • The Door That Stayed Closed – Fatima, 15, in Lucknow, has started spending evenings in her room with the door shut. She skips meals, her marks have fallen and she snaps at…
  • Appa in the Village – Mr Gowda, 76, lives in a village near Mysuru with his son's family. For months he has been quiet, forgets where he put things, and says,…
  • Brother, Bottle and Blame – Imran, 35, in Kolkata, drinks every evening and more on weekends. He has missed work, lost his temper with his wife and borrowed money. His younger…
  • The Daughter Who Held Everything Together – Lakshmi, 40, in Hyderabad, looks after her mother who has schizophrenia, her two children, and works part-time. She gives medicines on time, goes to every appointment,…

Shloks

More on this topic: Helping a loved one with mental illness – family and relationships

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